Fewer no-shows. Fuller calendar. Fewer patients lost to voicemail.
Empty chairs and after-hours voicemail cost you patients. CRM Pilot cuts no-shows with reminders, fills gaps with online booking, and answers after-hours so patients don't book elsewhere.
The journey of every lead.
Every enquiry tracked
Calls, web enquiries and online bookings land in one place.
Answer after hours
Missed-call text-back and optional AI mean an after-hours enquiry doesn't go to a competitor (the AI assistant is clearly disclosed to patients).
Fill the calendar
Online booking lets patients book the open slots themselves.
Cut the no-shows
Automatic reminders reduce missed appointments.
Reviews and recalls
Review requests build trust; recall reminders bring patients back for their next visit.
What that looks like in your week
The after-hours call
A new patient rings after close and, instead of voicemail, gets an instant reply and can book.
The no-show problem
Automatic reminders cut missed appointments and the dead time they create.
The recall
Patients due for a check-up get a friendly automatic reminder to rebook.