Never lose
another lead.
CRM Pilot puts every call, text, email and booking in one place — and follows up automatically, even when you're flat out.
just the real thing
Sorry we missed your call! This is Mick's Plumbing — how can we help?
Built for tradies · contractors · education agents · real estate · clinics · professional services · agencies
Built for businesses that live on the phone.
Tradies & Contractors
On the tools all day? Missed calls turn into booked jobs automatically.
Education Agents
Track every student enquiry from first message to enrolment. No more spreadsheets.
Real Estate
Every buyer enquiry followed up before your competitor calls back.
Clinics & Allied Health
Fewer no-shows with automatic reminders and easy online bookings.
Professional Services
Follow-ups, proposals and bookings on autopilot.
Marketing Agencies
Manage every client pipeline from one login.
Everything your front desk would do. Without the front desk.
Missed-Call Text-Back
Can't pick up? The caller instantly gets a text and the conversation starts without you.
Unified Inbox
SMS, email, Facebook, Instagram and web chat — one thread per customer, one app for your team.
Visual Sales Pipeline
See every deal, every stage, and exactly who needs a nudge today.
Online Booking Calendar
Clients book straight into your calendar. Automatic reminders cut no-shows.
Automated Follow-Ups
New lead? They get a text within 30 seconds, then a sequence until they reply.
Reviews & Reputation
Automatic Google review requests after every completed job.
Your 24/7 receptionist.
Conversation AI replies to chats and texts after hours. Voice AI answers the calls you can't, captures the lead's details, and books them straight into your calendar.
AI assistants are always clearly disclosed to your customers.
How it works
Book a 20-minute demo
See the platform live on a real screen, set up the way your business would use it.
We build it for you
Setup, data migration from spreadsheets or your old system, your branding, your numbers, and team training. Live within a week.
You run your business
One app for the whole team, with Australian-hours support from Melbourne.
Simple monthly pricing. No lock-in.
Starter
- CRM & contacts
- Visual pipeline
- Unified inbox
- Booking calendar
- Email campaigns
- Mobile app
- AU support
Growth
Everything in Starter, plus:
- SMS marketing & missed-call text-back
- Automated follow-up sequences
- Review requests
- Payments & invoicing
- Done-for-you setup & migration
- Quarterly strategy check-in
Scale
Everything in Growth, plus:
- Conversation AI (24/7 replies)
- Voice AI receptionist
- Custom automations built for you
- Advanced reporting
- Priority support
Prices in AUD, excluding GST. SMS, phone numbers and call usage billed additionally at carrier rates. Month-to-month — cancel anytime, export your data anytime.
See it running on a real screen.
20 minutes. No slideware — the actual platform, set up for a business like yours.
prefer to talk?Call +61 483 949 812· real people, Melbourne hours
Booking calendar goes here
Set NEXT_PUBLIC_GHL_BOOKING_URL to embed your live booking calendar.
Frequently asked questions
On secure US-based cloud infrastructure — the same model used by most major CRM platforms. CRM Pilot is Australian owned with Australian support. Full details are in our Privacy Policy.