Cookie Policy

1. About cookies.

Cookies are small text files placed on your device when you visit a website. They help websites work, remember preferences, and understand how the site is used. This policy explains how cookies and similar technologies are used on crmpilot.com.au and within the CRM Pilot Service, and should be read with our Privacy Policy.

2. Types of cookies we use.

• Strictly necessary (required for the website and platform to function, including login and security — these cannot be switched off);
• functional (remember your preferences and settings);
• analytics/performance (help us understand how visitors use the site so we can improve it); and
• marketing (may be used to measure the effectiveness of our advertising and show relevant content, used only where permitted).

3. Third-party cookies.

Some cookies may be set by third parties whose services appear on our site (for example analytics or embedded booking tools). Those third parties are responsible for their own cookies and privacy practices.

4. Managing cookies.

You can control and delete cookies through your browser settings, and set your browser to refuse cookies. If you disable cookies, some parts of the website or Service may not function properly. Where a cookie banner or consent tool is provided, you can manage your preferences there.

5. Changes and contact.

We may update this policy from time to time. The current version is at crmpilot.com.au/cookies. Questions: hello@crmpilot.com.au.